客戶提示－提防帶「#」號的詐騙短訊
安信信貸有限公司(「本公司」) 從傳媒報道得知近日發現有騙徒發送帶「#」號的詐騙電話短訊，內容貼有釣魚網站的連結騙取信用卡資訊。本公司就此提醒客戶，本公司不會主動透過短訊方式向客戶要求提交敏感個人資料。此外，本公司更不會要求客戶將還款或款項存入任何個人名義或非本公司名義的銀行戶口。
為保障客戶的個人資料及權益，本公司提醒客戶切勿在核實對方身份前提供任何個人資料或開啟任何可疑的文件及連結。
如收到懷疑欺詐或偽冒安信職員或銷售代表的電話、短訊或WHATSAPP，請
- 向來電者索取其姓名、職員編號及聯絡電話號碼；並
- 致電本公司客戶服務熱線2111 2999，以核實該來電者或發信息者之身份。
客戶如有任何查詢，請致電本公司客戶服務熱線2111 2999。
Customer Alert – Fraudulent SMS message containing the “#” symbol
PrimeCredit Limited (“PrimeCredit”) has learned from media reports recently that fraudsters have been sending fraudulent SMS messages containing the “#” symbol, which include links to phishing websites aimed at stealing credit card information. We would like to remind customers that PrimeCredit will never proactively request customers to submit sensitive personal information via SMS message. Furthermore, we will not request customers to deposit repayment or funds into any personal bank accounts or company bank accounts that are not in our name.
To protect customers’ personal data and rights, we recommend that customers should not provide any personal data or open any suspicious documents and links before verifying the identity of the callers or sender. Where customers are suspicious about the call, SMS messages or WHATSAPP by fraudsters claiming to be PrimeCredit’s staff or sales representatives, we recommend customers adopt the following measures:
- request for the caller’s name, staff number and contact numbers; and
- call our Customer Service Hotline 2111 2999 to verify the caller’s or sender’s identity
Please call our Customer Service Hotline 2111 2999 should there be any enquiries.